Global Cloud Architect

Job Description

Reporting to the VP - Global IT Infrastructure & Strategy, the incumbent will play a key role in forming and leading the Crawford Global Cloud Team who will play a large strategic and operational role in Crawford’s technology transformation. As the Global Cloud Architect you will direct a team consisting of corporate and business IT engineers to provide service insight, response, and service management to maintain high service reliability and availability with low touch through extensible services and platforms, standardized processes, data insights, and product feedback. This role plays a crucial position in building a transparent approach to engineering cloud solutions while ensuring efforts are completed in the most cost effective manner.

Responsibilities

• Prioritizes and coordinates global cloud team resources responsible for engineering & operations of our public cloud (AWS, Azure, ADO); oversees implementation of new platforms & solutions to ensure the successful and timely implementation with intended positive impact to the business.
• Champion Cloud's technology with vision, strategy, policies and capabilities along with Corporate & Business IT leadership by evaluating the needs of new or existing systems through determining possible solutions, verifying solutions meet our needs and assisting in the procurement where needed.
• Works with Corporate & Business IT leadership to set long-term strategic direction for the cloud services & best practices by formulating policies and procedures that support that direction.
• Detailed job duties include but are not limited to the following:
• Manages and forecasts for monthly cloud spend across our public cloud providers
• Continually improves the talent level and competencies of the Global Cloud Team
• Establishes SLAs with technology partners and vendors
• Acts as a mentor to direct reports
• Helps to develop long-term plans and sets the tactical direction for the IT cloud needs of the company.
• Works closely with the information security team to ensure compliance with all security requirements ensuring proper priority
• Works with Internal Audit to ensure effective compliance testing.
• Helps the organization find, review, purchase and implement new IT systems.
• Plan, organize, integrate and manage systems installation, configuration and administration activities.
• Establish and maintain project and production schedules.
• Identify information management issues and opportunities, analyze problems and alternatives and develop sound conclusions and recommendations.
• Assess user business unit needs, set priorities and allocate resources to most effectively meet needs in a timely manner.
• Analyze and evaluate new technology solutions for corporate applications.
• Develop, implement and adhere to appropriate procedures and controls.
  
  

Qualifications

Reporting to the VP - Global IT Infrastructure & Strategy, the incumbent will play a key role in forming and leading the Crawford Global Cloud Team who will play a large strategic and operational role in Crawford’s technology transformation. As the Global Cloud Architect you will direct a team consisting of corporate and business IT engineers to provide service insight, response, and service management to maintain high service reliability and availability with low touch through extensible services and platforms, standardized processes, data insights, and product feedback. This role plays a crucial position in building a transparent approach to engineering cloud solutions while ensuring efforts are completed in the most cost effective manner.

• Prepare clear, concise and accurate reports and other requested materials.
• Communicate effectively orally and in writing.
• Exercise sound independent judgment within general guidelines.
• Establish and maintain effective customer-focused working relationships with managers, customers, vendors, consultants, employees and others encountered in the course of work.
  
  

Experience in the design and installation of information systems and hardware; including supervisory and/or management experience or an equivalent of training and experience.

• Principles, practices and techniques of information systems management, including hardware and software options for business, engineering and operations applications and the cost-benefit of systems alternatives.
• Analyzing work flow, delegation of project and responsibilities to balance work load and meet departmental goals.
• Ability to be well-versed in cloud technologies, modern engineering, software development techniques and methods.
• Experience with migrating and running production applications in public cloud environments with hands on experience.
• Systems analysis methods and techniques.
• Strong financial acumen in terms of budgeting and expense management
• Proven ability to recruit, retain, and motivate highly skilled technical teams
• Understands technology at a detailed level but can express concepts simply to non-technical colleagues
• Ability to inspire teams to achieve goals and exceed expectations
• Strong technical skills especially in the technologies in use at the company.
• Must have strong verbal and written communication skills including the ability to communicate effectively and equally with technical people as well as executives