Jobs / Robertson & Company Ltd.

IT - Site Reliability Engineer IV

Robertson & Company Ltd. · Toronto, Ontario, Canada
Visa: unknownSalary: unknownWork mode: unknown

Description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. 
 
Introduction: Robertson is seeking a skilled IT - Site Reliability Engineer IV to join our clientin support of an existingvacancy.

Contract Period: 4 months with potential to extend or convert
Pay Rate: Starting from $78 per hour
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday-Friday;9:00 AM – 5:00 PM

Job Responsibilities:
  • Design, implement, and support integrations between internal platforms and third-party vendor systems
  • Participate in both project initiatives and operational support activities, ensuring continuity and reliability of integration services and as a result vendor platforms
  • Document and maintain system and software flow diagrams, support guides, and integration specifications
  • Troubleshoot and resolve complex integration and application issues, including after-hours support during on-call rotations
  • Collaborate with business, other internal technology, and vendor teams to clarify requirements and deliver integration solutions aligned with operational needs
  • Use Jira, Confluence, and other collaboration tools to manage tickets, track work, and maintain documentation
  • Serve as a trusted technical contact in vendor discussions and internal meetings
Experience & Qualification Requirement:
  • Minimum 5 years of experience in systems integration or similar technical roles
  • Strong working knowledge of ITIL service management principles
  • Proven ability to interpret and produce system and data flow diagrams
  • Highly organized and proactive, with a strong sense of ownership and accountability
  • Excellent written and verbal communication skills, including experience with client-facing or vendor-facing discussions
  • Strong analytical abilities for troubleshooting logs, system behavior's and issue tickets across multiple platforms
  • Skilled in Microsoft Excel (eg: pivot tables, lookups) for data investigation and PowerPoint for creating presentations
  • Able to explain complex technical issues in a clear and concise manner to technical and non-technical audiences
  • Experience working with third-party vendors, with an understanding of internal vs. external contractual obligations, and escalation models
  • Capable of synthesizing disparate data points and logs into actional root cause analysis and improvement recommendations
  • Proficient with Jira and Confluence
  • Trade Finance and Banking Experience
Background screening is required as part of the onboarding process. The type of screening required (criminal, credit or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply. 
 
Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment. 
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